Custom Order

Custom Order Jewelry

Have you ever thought of owning jewelry that was made just for you? Do you have stones that you would like to make into jewelry? Did you inherit jewelry from your Grandmother that you would like to update? Tell us your ideas! Our design team will work with you to help you realize your dream (see examples below).

Below are the steps for ordering:

1. Contact us by email or telephone to discuss your ideas and budget limitations. Sending us images or sketches of what you like is a great way to begin.
2. We will consult with you by email or telephone and create several designs. We recommend at least one conference call to narrow down the choices. If possible we will have an interactive consultation over skype or face time so you can actually see the sketches and make changes in real time.
3. A limited number of drawings will be sent to the customer with cost and delivery time for each design. Small changes may still be made at this time.
4. The customer will finalize the design by signing the appropriate drawing and returning it to our design team by fax or email.
5. An e-invoice will be sent to the customer. We require a 50% down payment for custom orders before proceeding. Payment may be made by credit card or check.
6. Prior to finishing the jewelry we will hold a conference call to finalize the last details. Some changes may still be made at this time, but larger changes may incur an additional charge.
7. When the order is complete we will send you an e-invoice for the remainder of the payment.
8. When we receive the final payment we will ship your order, fully insured, by FedEx, UPS, or USPS.

Shipping and Return Policy